Privacy policy

Our commitment to your privacy

We are committed to protecting your privacy. We support and are bound by the Australian Privacy Principles under the Privacy Act 1988. This Privacy Policy contains information about how we collect and handle personal information. It also has information on what to do if you have questions, concerns or complaints. It should be read in conjunction with our Terms of Use.

What information do we collect?

We only collect information that is reasonably necessary for our purposes. We may collect information from our:

· subscribers;

· supporters;

· customers;

· donors;

· volunteers; and

· members.

How do we collect information?

The main way we collect personal information about you is when you give it to us directly, for example by subscribing to our newsletter or making a purchase or donation via our Website. It is up to you how much information you would like to provide to us. However, if you do not wish to provide certain information requested by us this may limit our ability to engage with you and carry out our functions and activities.

How do we use your information?

We use your personal information to conduct our operations and activities in accordance with our Purpose.  We will generally disclose to you the reason for the collection of your information at the time of collection and this includes any reasonable ancillary purposes.

Where we use your personal information to send you marketing or educational information by post, email or telephone, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, we will assume we have your implied consent to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear, conspicuous and easy to take up. 

If you do not wish to receive direct communications from us, please contact us at contact@skipaustralia.org

How do we keep your information?

We take the security and confidentiality of your information very seriously. We have tools, systems and procedures designed to protect the information you give us from misuse, interference and loss, and from unauthorised access, modification or disclosure.

When do we disclose your information to others?

Your personal information may only be disclosed to third parties if required for the primary purpose for which it was collected, as disclosed to you at the time of collection. We will not otherwise give your personal information without your consent unless one of the exceptions under the Australian Privacy Principles applies. Except as described in this Privacy Policy, personal information will not be disclosed to any third parties unless required or authorised by law.

How can you find out about your information and fix it if it is not correct?

We will always try to make sure the information we obtain is accurate. You can access, update or correct the information we have collected by emailing us at contact@skipaustralia.org

What to do if you have a query or complaint

If you have a query or complaint about how we manage your personal information or would like to know more, please email us at contact@skipaustralia.org.  If you do make a complaint, we will let you know that your complaint has been received, provide you with our contact details and advise you when we can provide a response to your complaint.